Orders are shipped Monday through Friday, excluding public holidays. Any orders placed on Saturday or Sunday will be shipped the following week.
UK and EU – DHL Express Delivery.
USA – FedEx Ground Service
Orders are despatched within 5 working days after payment confirmation. Typically, UK and EU orders take between 24-72 hours after dispatch. For US orders ground service is used and can take up to 7-10 working days depending on the delivery address. Delivery dates are not guaranteed in the event of service interruptions or failures caused by events beyond our control. These interruptions include, but are not limited to, delays caused by the transportation system, shipping carrier or processing of cardholders credit/debit card. Delivery delays due to service interruptions or inclement weather conditions are not our responsibility or the carrier.
Currently, from our website we ship to addresses all over the World.
You will find you order number and also you will receive it by email. You can check the order status by enter in number field in “Truck Order ” .
For step-by-step shopping instructions, please follow the progression below:
1.When you have found a Product on the Website that you would like to buy, please click on the button labeled “add to cart”. This will add your Product to a virtual “shopping cart”.
2.To change what’s in your virtual shopping cart at any time, click on the button labeled “edit cart”.
3.To remove a Product from your virtual shopping cart, click on the button labeled “remove” by the product.
4.To add more Products to your virtual shopping cart, click on the link labeled “continue shopping”.
5.To pay for the Products in your virtual shopping cart at any time, click the button labeled” check out”.
6.When you click the ” check out” button, you will be asked to provide various information necessary to process your order and deliver the Product(s) to you. You can provide this information by filling in the fields requested on the screen. All highlighted fields must be completed. We respect your right to privacy and will only use any information you provide to us in accordance with our Privacy Policy. To shop with greater ease with us online, register one-time to save your details so that you will not have to re-enter your personal information again on your next session.
All items are in stock unless “Out of stock” is indicated. On receipt of your order, if any items are unavailable, we will inform you by email and we will offer you a refund or alternative availability date where possible.
Yes, it is possible if the delivery address is in the listed countries
Our “no questions asked” cancellation policy allows you to cancel your order with us:
1.Before the Products are delivered to you; or
2.Within 7 working days of receiving the Products.
Please refer to our Terms and Conditions relating to cancellations and returns.
I would like to change my order. What should I do?
If you would like to amend your order, please contact us.
You will receive an email acknowledgment containing the order reference number and details of your purchase. Your
order will be only dispatched upon receipt of payment.
You can pay by Direct Bank Transfer or using your Credit/Debit Card, Paypal.
To use a promotional code, please follow these steps:
1.Place your orders.
2.Proceed to checkout.
3.Enter your Promotion Code at the box indicating “Promotion Code”. Simply type or copy and paste (recommended) the
promotional code in this text field.
4.Submit your order to see the final amount with your promotion discount applied.
Please refer to our Terms and conditions relating to returns.
It is not mandatory to register. However, if you choose to we will retain your contact details, which will be retrieved when you login on your next visit.
For missing or wrongly shipped items, please contact us , and quote your transaction reference number. Our customer service is open from Monday to Friday, 9am to 5.30pm (CET time). We will endeavour to reply to your query within 2 working days and we will advise you on what to do next.
There is no minimum order requirement. Delivery charges will remain as specified.
Find out more about Terms & Conditions.
This site is optimized for Explorer version 7.0 or higher, Mozilla Firefox version 2.0 or higher, Opera 9.0 or higher, and Google Chrome.
Any information that you share with us is private and confidential. At no point will we share rent, or sell your personal information without your consent, except as required by law or to fulfill an order contract with you. Read more about our Privacy Policy
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